Assessment (Current Situation Analysis)
Provided Tasks
- Latest situation summarization
- Hypothesis planning
- To-Be model review
Examples of Deliverable
- Status report
- Issue list
- To-Be model proposal
Utilization Benefits
- Evaluation from an objective point of view
- Improvement of accurate as-is analysis
- Smooth consensus building among stakeholders
- Clearly defined future action plan
Strategic review support
Provided Tasks
- Formulation of execution plan
- Review of expected benefits
- Solution evaluation
- Feasibility and compatibility review
Examples of Deliverable
- Execution plan
- Task list (WBS)
- Comparative review material
Utilization Benefits
- Evaluation from a third-party perspective
- Evaluation based on market trends
- Collection of info using e-s2mile’s network
Support for refining requirements
Provided Tasks
- Review of business requirements
- Review of IT requirements
- Review of outsourcing requirements
- RFI/RFP creation and process support
- Review of priorities and importance
- Review of implementation plan
- Skill transfer to members
Examples of Deliverable
- Requirements definition
- RFI/RFP
- Evaluation report
- Order specification review report
- SOP/SOW
Utilization Benefits
- Coordination of requirements for each business unit
- Clarification and documentation of internal policies
- Promotion of neutral tasks from a third-party perspective
- Consensus building leadership for prioritizing crucial requirements
Research and analysis support
Provided Tasks
- CRM survey design
- Data analysis
- Expected benefit verification
- ROI estimation
Examples of Deliverable
- CX survey report
- CS survey report
- ES survey report
- Measure verification report
- ROI validation report
Utilization Benefits
- Design based on market trends
- Identify issues based on e-s2mile’s know-how analysis expertise
- Qualitative and quantitative review of ROI
Project management support
Provided Tasks
- Act on behalf as project manager
- Facilitation support
- Task and risk management
- Handle special assignments for executives
Examples of Deliverable
- Project plan
- WBS
- Risk management table
- Business audit report
Utilization Benefits
- Conference leadership
- Smooth communication with members, including external vendors etc.
- Sharing current status with executives
- Support of next-phase tasks by sharing information among all stakeholders
＊Consulting services are available in both Japanese and English.
